Join our latest discussion to explore the impact of AI on businesses and charities.
In our latest episode of "Between me&you," we sit down with Doug Ayres, an expert in the dynamic field of AI. This fascinating discussion explores the immediate applications and speculative future of AI, providing actionable insights for organisations ready to adopt this transformative technology.
Doug Ayres shared his journey in the tech and digital space, particularly his focus on conversational AI and chatbots. He introduced us to "Chat2Impact," a solution designed to leverage AI technology to automate processes for charities, providing effective communication tools and improving user experiences.
Guardrails and AI
The conversation highlighted the importance of implementing "guardrails" with AI-powered chatbots to ensure safety and reliability. Doug emphasised his team's collaboration with charity clients to meet safeguarding needs, offering customisable AI that aligns with organisations' unique demands.
Harnessing AI for Knowledge Management
Chat2Impact uses scraping technology to create a dynamic Q&A database from the charity's existing web content. Doug explained how the system matches users’ questions with pre-set responses, ensuring accuracy and allowing the charity to control every aspect of their communication, from tone to additional information.
The Future of AI in the Creative and Knowledge Sectors
We discussed the broader implications of AI, particularly in the realms of creativity and knowledge work. Doug provides a narrative of cautious optimism, suggesting that while AI will change industries, it will also enhance creative pursuits and professional expertise, urging professionals to harness AI's potential rather than fearing it.
Key Takeaways
Doug's message to the audience emphasised not fearing AI but rather exploring its possibilities in productivity and problem-solving. He encouraged open-mindedness and experimentation within the AI space, offering his expertise to those interested in understanding and incorporating AI technologies.
Connect with Doug
If you're interested in implementing Chat2Impact or learning more about AI in the charity sector, Doug invites you to connect with him on LinkedIn for a more personal engagement.
Our conversation with Doug Ayres was truly thought-provoking, providing valuable insights into the present and future of AI. As AI continues to evolve, discussions like this help us understand its potential impact and guide us in leveraging technology for constructive change.